quality
control

The Analytic Stress (ASR) Quality Management department is committed to maintaining an effective Quality Management System (QMS) that ensures we consistently provide services that meet and exceed client expectations.

Our goal is to achieve the highest level of customer satisfaction during every aspect of a project—from planning to completion.

ISO 9001-Compliant QMS

The ASR Quality Management System is ISO 9001-compliant and incorporates craft-specific standards for the heat treatment industry. Our quality control manual addresses activities specific to processes we provide, ensuring we not only exceed industry requirements, but we also develop and maintain those standards throughout the company.

Internal and Site Audit Program

The safety awareness culture we have cultivated at Analytic Stress is driven by a comprehensive audit program that includes management assessments, supervision oversight reviews, and peer-to-peer assessments. Analytic Stress has a dedicated team of auditors who travel to various site locations to review and ensure safety, while field staff are trained to identify hazards and take steps to mitigate risks on the jobsite. These review audits are designed to provide those responsible for projects with a sense of ownership and responsibility, as well as the tools and knowledge they need to keep their jobsite safe.

Process Technical Procedures and Consultations

When your projects require consultation, integrity oversight, or detailed or complex written process procedures related to our services, we can help. We provide design, analysis, and definition to assist in project planning and resource management. This assistance minimizes the likelihood of error, helps with cost management, assesses risks, and helps guarantee your project's quality and success.

Management Incident Reporting

Our online, real-time management incident reporting guarantees that everyone from the CEO to field staff is informed of incidents on the project. Reports include all associated documents, interviews, and any client comments or requests. This reporting is mandatory and ensures that management and operational personnel are aware of all issues and can take the steps necessary to resolve them.

Annual Management Reviews

Each year, the management team reviews the QMS program to evaluate its effectiveness and identify opportunities for improvement. The Quality Management Director collaborates with management to evaluate quality control data collected over the past year and recommend actions to better meet customer requirements and expectations.

Continuous Improvement Surveys

We deeply value our customer relationships and want to complete projects and provide services in the most efficient and professional manner possible. For this reason, we give customers the opportunity to participate in online surveys and in-field interviews to share their feedback on all aspects of their experience with us.